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Failure to implement effective compliance and accountability systems is costing the public sector dearly and making supply chains fertile ground for corruption

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If the South African government is serious about stopping the rot, strict measures need to be introduced in state departments and safeguards against cyberattacks significantly improved. 

It is hardly breaking news that South Africa’s public sector is in dire straits. 

While there was a slight improvement in audit outcomes for the 2019/20 financial year, auditor-general Tsakani Maluleke warned that there was little cause to break out the champagne and party hats.

Announcing the results in March, she revealed that 31% of auditees – or 118 entities – did not disclose irregular expenditure as they had doubts about the “completeness” of what they had declared.

Documentation required to support transactions worth billions of rand was missing, while departments’ supply chain systems – often cited as the root cause of corruption in South Africa – remained deeply problematic.

Manual filing systems are also wreaking havoc with accountability in the public sector.

In the Eastern Cape health department alone, it is anticipated that some R4.4-billion in medico-legal claims will be registered by the end of 2021 – a situation that as arisen out of fraudulent submissions by crooked lawyers who have taken advantage of a chaotic manual filing system that allows files to conveniently “disappear”.

The weaknesses within the public sector are being exacerbated by the external threat of cybercrime, estimated to cost South Africa R2.2-billion annually, according to the recently-released Accenture 2020 report.

Though the impact has been limited, the Institute for Security Studies says, the country has already seen attacks such as the one on the City of Johannesburg’s electricity system. More attacks can be expected as South Africa aligns with the 4th Industrial Revolution. 

If South Africa hopes to turn things around, there is no choice but to bite the bullet and accept that the public sector will need a complete overhaul. And that will necessitate strict controls and compliance with local and international regulations.

It will be expensive, but making the investment now will save the country hundreds of billions of rand down the line, says Muhammad Ali, managing director and lead auditor of South African ISO standards training and implementation specialist WWISE.

“For any public sector entity employing more than 1,000 people, the implementation of a compliance system that meets the criteria for quality standards and safeguarding against cyberattacks can be US$50-million (R688-million) at a bare minimum,” he says.

“Costs can go up to US$100-million (R1.3-billion) depending on the complexity, technology and scope. However, the costs of cyberattacks, poor governance and fines issued for not meeting government legislation can far outweigh the costs of implementing these processes.”

By way of example, state capture has cost South Africa anywhere between R500-billion and R1.5-trillion, depending on who you ask, and that is without factoring in the cost of the Zondo Commission of Inquiry which is fast approaching the R1-billion mark.

For the public sector to instill good compliance practices, it should take a leaf out of the book of private sector companies which have become accredited by the International Organisation for Standardisation (ISO).

Each standard within the ISO range indicates the tools required – policies, process flows, procedures, work instructions, forms reports and statistical analysis, for example – to guide the organisation to fulfill its goals, targets and objectives. 

Ali has identified several ISO standards he believes could prove extremely effective in government departments. These include:

  • ISO 9001:2015 – An organisation-wide Quality Management System that focuses on each activity in the process and quality controls like verification, validation, monitoring and measuring;
  • ISO/IEC 27001:2013 – An organisation-wide Information Security Management System that ensures systems are secure, with information being aligned with local information laws and general data protection regulation (GDPR).
  • ISO 22301:2019 – Business Continuity Management, which tests and verifies contingency management systems, such as the ability for employees to work from home, and the effectiveness of the technologies they use;
  • ISO 31000:2018 – Risk Management, which is the baseline of all the standards; and
  • SharePoint online – This assists in securing the flow of information, data and records by using a secure intranet solution.  

Ali points out that as the world places greater emphasis on reducing environmental impact, so public sector entities will need to step up their game to meet international requirements.

To this end, the ISO 14001 standard specifically addresses climate change developments and waste management programmes, while the ISO 50 001 standard focuses on energy management and how to reduce consumption through comprehensive data analysis.

Ali says the process for an effective ISO implementation can take up to between two and five years, depending on the scope, complexity of processes and commitment of top management.

“The most challenging aspect after implementation and certification is maintenance. The system  needs to be installed in the fabric of the organisation, which means a shift in the culture of the organisation is required.”

The key milestones in the implementation process are:

  • Phase 1: Gap assessment;
  • Phase 2: Awareness and information gathering;
  • Phase 3: Documentation and systems development;
  • Phase 4: Implementation, risk assessments and on-the-job training;
  • Phase 5: Certification; and
  • Phase 6: Continuous support and maintenance

Of course, if government departments are to implement these strategies, there can be no short cuts, and that includes who is appointed to guide them through the process and get them up to the required standards.

“They should choose consultants who assist in the journey, not consultants who tell them what to do and then they have to do everything. They should be wary of consultants who say they are competent, have no experience with large organisations and are not credible themselves,” he says.

Consultants should be registered as lead auditors and linked to the Chartered Quality Institute and  IRCA Global. They should also be able to call on the expertise of lawyers, engineers and IT network specialists.

“Public sector organisations should not be relying on one-man bands or consultants who adopt a one-size-fits-all approach. Each department is different, and accordingly requires tailor-made solutions.”

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Logistics

DHL Group to invest around € 160 million in 2026-2027 to strengthen logistics infrastructure and support clean energy transition in France

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The investment will focus on expanding logistics capacity, upgrading infrastructure, and accelerating decarbonization efforts across all DHL divisions in the country.

DHL Mercedes delivery vehicles at logistics facility
  • Reinforcing France’s role as a key European logistics hub through targeted infrastructure and sustainability investments
  • Total DHL investment of nearly € 900 million in France over ten-year period up to 2027

Bonn/Paris, June 4, 2026: DHL Group, the world’s leading logistics company, today announced plans to invest around € 160 million in France between 2026 and 2027, reinforcing its long-term commitment to one of its largest European markets. With this new investment, DHL Group’s total investments in France over the 10-year period between 2018 and 2027 will reach nearly € 900 million, underlining its role in strengthening the country’s logistics infrastructure and industrial competitiveness.

DHL staff inspecting Mercedes delivery vehicles

The announcement was made on the sidelines of the 9th edition of the Choose France Summit, a flagship event organized to showcase the attractiveness of the French market for international businesses.

The investment will focus on expanding logistics capacity, upgrading infrastructure, and accelerating decarbonization efforts across all DHL divisions in the country. It forms part of the Group’s strategic ambition to support resilient supply chains and sustainable economic growth in France and across Europe.

“France is a vital logistics hub at the heart of Europe and a key market for DHL Group,” said Tobias Meyer, CEO of DHL Group. “With this investment, we are strengthening our infrastructure, growing our capabilities, and accelerating our transition toward low-emissions logistics. This enables us to better support our customers’ growth while contributing to France’s competitiveness and sustainability ambitions. For customers who are serious about service and sustainability, DHL is the obvious choice. We have by far the highest share of sustainable aviation fuel and electric delivery vehicles in our industry.”

Strengthening infrastructure and supply chains

The planned investments will span all DHL business units operating in the French market:

DHL Express will invest in fleet modernization, electrification, charging infrastructure, and operational equipment, alongside continued development of its network and facilities. Since 2018, 20 real estate projects have been carried out, including the opening of the Paris Charles de Gaulle (CDG) Hub in 2021 and Lyon-Saint Exupéry Gateway in 2025.

DHL Global Forwarding will develop alternative fuel vehicles and enhancements to handling equipment and warehousing infrastructure to reduce environmental impact from operations.

DHL Freight will continue to invest in alternative fuel vehicles and facilities. Since 2018, six real estate projects have been completed, and another six projects will be delivered by 2030.

DHL Supply Chain will continue to invest in state-of-the-art warehouse facilities, expanding its footprint in key locations such as southern Paris, Orléans and Lyon to meet rising demand for 3PL services, notably in life sciences, healthcare, manufacturing, technology and e-commerce. It will also strengthen its 4PL capabilities through its Toulouse control tower, delivering end-to-end orchestration across complex, multi-partner networks.

Accelerating the transition to low-emissions logistics

A significant share of the € 160 million investment will be dedicated to sustainability initiatives, supporting DHL Group’s goal of achieving net-zero greenhouse gas emissions from logistics activities by 2050. Key initiatives include expansion of the company’s electric vehicle fleet and charging infrastructure, increased use of sustainable aviation fuel (SAF), deployment of solar energy solutions across logistics sites, transition to low-carbon fuels such as biodiesel for heavier goods vehicles and continued electrification of warehouse equipment and energy-efficient building technologies.

Driving growth in key sectors

DHL Group is actively expanding its operations in strategic sectors such as life sciences and healthcare, aerospace, and advanced manufacturing, while continuing to grow its services for small and medium-sized enterprises (SMEs) and e-commerce customers.

Recent developments include new partnerships and contracts in pharmaceuticals and industrial sectors, as well as the expansion of fulfillment and specialized logistics solutions.

Long-term commitment to France

With a longstanding presence in France since 1976, DHL Group has become a key partner in enabling trade and supporting economic growth across the country. With this new investment plan, DHL Group’s total investments in France over 10 years (2018-2027) will reach nearly € 900 million, underlining its role in strengthening the country’s logistics infrastructure and industrial competitiveness.

The company continues to expand its activities across the country, supporting regional development, creating jobs, investing ahead-of-the-curve in sustainable operations, and enabling international trade for businesses of all sizes, while reinforcing the resilience and competitiveness of the French economy.

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Logistics

New Multimodal Inland Port Association Launched at Transport Forum

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Railway freight train in South Africa

A significant milestone was reached in the South African logistics sector with the recent launch of the Multimodal Inland Port Association (MIPA). This new association was launched during the Transport Forum, an online event on 23 May 2024 attended by over 250 delegates, with a distinguished panel from industry, Transnet and academia. The event marked what many are calling the dawn of a rail renaissance in the country.

MIPA addresses a critical need in South Africa’s logistics landscape, which is increasingly grappling with rising costs and severe congestion. The association aims to act as the unified voice for inland ports across the nation, focusing on promoting, supporting, and advocating for the increased movement of cargo from road to rail.

Warwick Lord, MIPA

“Transporting more cargo by rail has become an imperative, considering the growing cost of logistics in South Africa. It is no longer just a nice-to-have,” says Warwick Lord, MIPA Chairman.

MIPA aims to reform the rail industry through private investment, foster trade activities that meet social objectives, and facilitate the crucial transfer of goods from road to rail. By optimising industrial and logistics activities through efficient multimodalism, logistics costs will be reduced, and efficiency will be improved.

Formed by leading entities in the transportation sector, including the Cato Ridge Inland Port, Tambo Springs Development Company, Portfutures, Autoforce, Mac Group, Cape Town Inland Port, the Cape Winelands Airport, the Musina Intermodal Terminal, RailRunner South Africa, and RailRunner Services, the association is committed to collaborating on best practices, particularly in through private sector participation (PSP). It will work closely with government and state-owned enterprises.

“We aim to create one voice for inland ports, driving workable multimodal solutions that deliver efficiency, cost reduction, and much-needed resilience to the South African supply chain. By doing so, we can mitigate the impact of external shocks and ensure stability in the logistics sector,” says Lord.

MIPA’s strategy to drive more cargo from road to rail includes using innovative multi-nodal technology and improving collaboration with other freight hubs and stakeholders, to optimise each supply chain link from a cost and efficiency perspective.

“Inland ports increase accessibility through long-distance transport corridors, leading to lower distribution costs and improved capacity by consolidating freight volumes,” explains Lord. “These multi-modal terminals can handle large amounts of cargo continuously, allowing sea ports to extend their cargo base, which is crucial given the increasing size of vessels.”

Furthermore, inland ports provide significant dedicated logistics developments, proximity to rail and highways, ample truck parking, and less traffic congestion.

Lord says MIPA is dedicated to facilitating free trade and promoting sustainable practices. The association will support its members in complying with sustainable development goals and the SADC Vision 2050.

Dr Juanita Maree

Dr Juanita Maree, CEO of the South African Association of Freight Forwarders (SAAFF), highlighted the launch of MIPA: “Our logistics network is at a turning point, with more alignment across the country than ever before. By working together, we can achieve significant advancements. It is crucial to continuously foster dialogue, share insights, and raise awareness to build a sustainable supply chain for the future.”

According to Lord, MIPA will aim to expand its membership, encouraging more stakeholders to join and contribute to the conversation.

“The business community plays a vital role in developing and facilitating trade within the logistics and supply chain environment. We will lobby warehousing, transport, and consulting businesses through these channels to join MIPA. We will also seek to include State-Owned Enterprises (SOEs) – as they are significant players nationally and globally – while fostering a close-working environment with the government,” concludes Lord.

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Freight Forwarding

LTL Shipping for Small Businesses in South Africa

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Orange delivery truck with boxes in the back vector image

What is LTL Shipping?

LTL (Less-Than-Truckload) Shipping is a method of transporting goods where the shipment does not fill an entire truck.

Instead, multiple shippers share the truck’s space, each paying only for the portion they use. It stands in contrast to FTL (Full-Truckload) shipping, where one shipper rents the entire truck. While other forms of freight tailor to large businesses LTL is best suited for small businesses and private citizens.

Why is LTL Shipping So Important for Small Businesses in SA?

1. LTL is Cost-Effective

Instead of paying for an entire truck, businesses only pay for the space their cargo occupies. This shared approach significantly reduces shipping costs.

2. Flexibility

Businesses aren’t restricted to large shipments. They can send smaller batches as and when needed, aiding in better inventory management.

3. Increased Frequency

Without the need to accumulate goods for a full truckload, businesses can ship more frequently, enhancing customer satisfaction through quick delivery times.

How Does LTL Shipping Work in South Africa?

1. The Initial Pick-up

The shipping process starts with the transport company picking up the goods from the business premises. Since these are smaller shipments, pick-up schedules are typically more flexible.

2. Consolidation

The cargo is then taken to a local terminal where it’s combined with other shipments heading in the same direction.

3. Intermediate Handling

Unlike FTL where goods are directly transported to their destination, LTL shipments might be offloaded and reloaded onto different trucks at various distribution points. This process ensures optimal space utilisation on each vehicle.

4. Delivery

Once the consolidated truck reaches the destination city or region, shipments are offloaded at another terminal. They are then loaded onto smaller delivery trucks for final delivery.

Advantages of LTL Shipping for Small Businesses in South Africa

1. Reduced Costs

As previously mentioned, paying only for space used can substantially cut shipping expenses. This is crucial to businesses such as small businesses that don’t have the cash reserves typically seen in larger businesses.

2. Professional Handling

Given that LTL shipments undergo multiple handlings at terminals, there’s often a higher standard of packaging and care. What this translates into is less risk of damage or loss of your cargo.

3. Tracking Capabilities

Many LTL carriers offer advanced tracking systems, enabling businesses to know the real-time location of their goods.

4. Additional Services

1. Inside Delivery: Gone are the days of your items being left curbside, vulnerable to theft or weather conditions. With inside delivery, your freight is brought directly into your home, office, or designated area, ensuring it reaches its final destination safely.

2. Liftgate Service: Ever had a heavy shipment that seemed impossible to unload? No worries! Liftgate service offers a hydraulic lift to safely and efficiently lower your items from the truck to the ground. It’s a back-saver and a time-saver all rolled into one!

3. Notification Services: Stay in the loop with real-time notifications about your shipment’s status. Whether it’s an ETA update or a delivery confirmation, these timely alerts keep you informed every step of the way.

How to Choose LTL Provider in South Africa

1. Do Your Research

Several transport companies offer LTL shipping in South Africa. Businesses need to research, compare, and understand the specific offerings of each. Additionally, it’s important to take a step back and have a hard look at the LTL providers track record to ensure the LTL provider can reliability meet your shipping needs.

2. Negotiate

Given the competitive nature of the industry, there’s often room for negotiation, especially if the business plans on regular shipments.

3. Check for Compliance & Insurance

When you’re picking an LTL provider in South Africa, don’t forget to dig a bit into the boring stuff, such as making sure they’re up to standard on all the legal and safety rules.

First off, you’ll want to check that they’ve got full insurance coverage for different kinds of goods. Trust me, you don’t want to be left picking up the pieces if something goes wrong during shipping.

Make sure they’re following all South Africa’s transport and safety laws to the letter. It’s not just about dodging fines or legal headaches, it’s about knowing your goods are in safe and responsible hands during their journey.

So go ahead, ask them about their certifications and safety records. It’s a small step that could save you a lot of trouble down the road.

Conclusion

At the end of the day if you’re running a small business in South Africa and don’t need a whole truck to move your items, LTL is your new best friend. It’s budget-friendly and extremely flexible, perfect for getting your products where they need to go without breaking the bank.

But don’t just jump into it take a little time to understand how LTL works and pick the right shipping partner.

It’s much like dating, you’ve got to find ‘the one’ that will treat your goods right and keep your customers happy. A little homework now will pay off big time in keeping your supply chain smooth and your customers smiling.

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