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National survey reveals alarming trend in the SME road freight sector

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JC auditor supporters group of four

A recent online survey conducted by JC Auditors (JCA) has highlighted a concerning lack of safety systems within the road freight sector of Small and Medium-sized Enterprises (SMMEs). The survey, conducted with the objective of evaluating safety practices and measures in the industry, uncovered a disheartening scenario that necessitates collective action to significantly improve South Africa’s lamentable road safety record.

According to Oliver Naidoo, Managing Director of JCA, key findings from the survey indicate a widespread absence of robust safety protocols that in turn jeopardise the well-being of both heavy vehicle drivers and public road users. “It also has a significant economic impact – considering that the last Road Traffic Management Corporation report indicated the cost of crashes to be R142 billion or 3,4% of GDP.”

The survey conducted with SME road freight companies from across the country revealed the following alarming trends:

Poor Compliance with Regulations: The survey findings revealed a concerning lack of compliance with the relevant requirements of the National Road Traffic Act and other industry standards, with 64% of participating companies lacking proper compliance measures.

Insufficient Vehicle Maintenance: A striking 68% of SMME road freight companies were found to have inadequate vehicle maintenance programmes. Neglecting proper maintenance increases the risk of mechanical failures, leading to accidents and disruptions in supply chains.

Safe Loading: The survey’s most alarming discovery was that 87% of companies did not actively monitor their compliance with the legal mass limits outlined in the Road Traffic Act.

Inadequate Safety Training: An astonishing 72% of respondents reported insufficient driver training. This lack of training heightens the risk of accidents and undermines the overall safety culture on our roads. While formal driver training is crucial, it is just one element in fostering the necessary safe driving culture. Driver monitoring, coaching, and visible management commitment are also vital.

Driver Medical Fitness: Shockingly, 78% of companies indicated that drivers were not assessed for medical fitness on an annual basis, and an overwhelming 92% of companies were unaware of whether any of their drivers had chronic illnesses.

Naidoo expresses grave concern regarding these findings, highlighting the urgency for collaboration among industry stakeholders, regulatory bodies, and government authorities to address the identified deficiencies within the SME road freight sector.

However, amidst the challenges, there remains an opportunity presented by the survey findings.

“It provides us with a chance to enhance the safety culture within SMEs and implement robust systems that foster a safe operating environment,” explains Naidoo, who recommends the following measures:

Develop a Robust Safety Policy: Create a clear and comprehensive safety policy that demonstrates the company’s unwavering commitment to safety and establishes firm expectations for all employees. The policy should encompass vital aspects, including driver behaviour, meticulous vehicle maintenance, proper load securing techniques, and adherence to relevant safety regulations and standards.

Conduct Comprehensive Risk Assessments: Regularly conduct thorough risk assessments to systematically identify potential hazards and evaluate the associated risks across all aspects of the company’s operations. These assessments should encompass a comprehensive analysis of various factors, including but not limited to routes, loading and unloading procedures, driver fatigue management, and any other elements that could potentially impact safety.

Enhance Driver Selection and Training: To achieve this, it is recommended to implement a robust driver selection process. This process should involve conducting thorough background checks to assess the character and reliability of potential drivers. Additionally, verifying driver’s licences and thoroughly reviewing driving records can help identify any past violations or accidents, enabling better decision-making in driver selection.

Comprehensive training programs should be designed to equip drivers with the necessary skills and knowledge to navigate various driving situations safely. These programs should cover a range of important topics, including defensive driving techniques, emergency response procedures, and strict adherence to safety regulations. Ongoing training and refresher courses should be conducted to reinforce safe driving practices.

Implement Driver Monitoring Systems: Installing driver monitoring systems that track key driving behavior’s such as speed, acceleration, braking, and adherence to traffic rules will allow for proactive identification of risky driving patterns and enable timely intervention through coaching or additional training.

Ensure Vehicle Maintenance: Establish a robust vehicle maintenance programme that incorporates regular inspections, servicing, and repairs. Conduct pre-trip and post-trip vehicle checks to identify any mechanical issues that may jeopardise safety. Develop protocols for promptly addressing maintenance needs and maintaining accurate maintenance records.

Promote a Safety Culture: Foster a safety-conscious culture within the company, by encouraging open communication, actively promoting the reporting of safety concerns, and recognising and rewarding safe behaviour. Empower employees to actively participate in safety initiatives through safety committees, regular safety meetings, and suggestion programs.

Provide Personal Protective Equipment (PPE): Ensure that drivers and employees are equipped with suitable personal protective equipment, including high-visibility vests, safety footwear, and reflective clothing. Emphasise the significance of wearing PPE in hazardous areas, during loading and unloading operations, and in challenging weather conditions.

Encourage Incident Reporting and Investigation: Establish a robust system for reporting and investigating safety incidents, near misses, and accidents. Create an environment where employees feel comfortable reporting incidents promptly, without the fear of reprisal. Conduct thorough investigations to identify the root causes of incidents and implement corrective actions to prevent their recurrence.

Engage in Continuous Improvement: Continuously review and analyse safety performance data to identify trends, areas for improvement, and emerging risks. Utilise this valuable information to develop targeted safety initiatives, adapt training programmes, and implement corrective actions effectively. Actively seek feedback from employees and stakeholders to gather valuable insights and ideas for enhancing safety measures.

Stay Up-to-Date with Regulations: Stay informed about applicable safety regulations and industry standards. Maintain compliance with local, regional, and national laws governing road freight operations. Regularly review and update safety policies and procedures to align with evolving regulations and best practices.

According to Naidoo, the implementation of these steps can lead to substantial improvements in safety performance, risk mitigation, and the well-being of employees and the public for a SME road freight company.

“The Road Transport Management System (RTMS) serves as an excellent tool to facilitate the implementation of these measures, promoting both transport safety and business sustainability,” concludes Naidoo. Over the past 15 years, JCA has conducted more than 5000 RTMS audits, with certified companies presenting compelling case studies demonstrating exceptional safety improvements. These improvements include reduced overloads, enhanced vehicle utilization, improved preventive maintenance, better driving behavior, and, most importantly, a significant reduction in accidents.

JCA remains dedicated to collaborating with industry stakeholders to drive positive change and cultivate a safety-oriented culture within the SME road freight sector. As part of these efforts, the company will launch the 2023 SME Road Freight Summit on 30 June, in partnership with Grow SA, to foster discussions aimed at enhancing the safety performance of South Africa’s SME road freight transporters.

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Freight Forwarding

Why Empty Kilometres Are Still One of Logistics’ Biggest Challenges

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Model freight truck on a stock chart

Next time you’re driving on the N3, take a look at the trucks around you. Some will be carrying supermarket stock, vehicle components or building materials. Others, despite looking exactly the same, won’t be carrying anything at all.

Their deliveries have already been completed, and they’re making the journey back with an empty trailer.

For the average motorist, it probably goes unnoticed. For the logistics industry, it’s one of the biggest challenges on South Africa’s roads.

Every kilometre still costs money. The truck still burns fuel, the tyres continue to wear, the driver is still on the clock and the vehicle is unavailable for another job. The only thing that’s missing is the load.

The Delivery Might Be Finished, But the Trip Isn’t

Dropping off the last pallet doesn’t mean the day’s work is over.

As soon as a truck is unloaded, the focus shifts to the next journey. Ideally, there’s another load waiting nearby. If there is, the vehicle keeps moving and continues earning revenue. If not, it heads back empty, ready for its next assignment.

That might not sound like a major issue, but think about it across hundreds of trucks travelling every day. What looks like the occasional empty trailer quickly becomes thousands of kilometres where expensive equipment is moving without transporting a single product.

Empty Space Comes at a Cost

It’s easy to assume empty kilometres are mainly about fuel, but the impact runs much deeper.

Every trip still adds wear to the truck. Drivers still spend hours on the road. Maintenance schedules don’t change simply because the trailer is empty. More importantly, every truck travelling without freight is capacity that could have been used somewhere else.

In an industry where margins are often tight, getting more from the fleet you already have is usually far more valuable than simply adding another vehicle.

There’s No Simple Fix

If reducing empty kilometres were easy, the problem would have disappeared years ago.

A return load isn’t always available where a delivery ends. Customer collection times may not line up. Warehouses have different operating hours. Production schedules change. Sometimes the next load is simply too far away to make commercial sense.

That’s why transport planners spend so much time looking beyond individual deliveries. They’re constantly trying to connect one journey to the next, finding opportunities to keep trucks loaded for as much of the day as possible.

Technology has made that easier, but it hasn’t replaced experience. Knowing where freight is moving, understanding customer operations and building strong relationships across the supply chain still play a huge role in making those decisions.

Every Journey Counts

Whether a truck returns with another load often has very little to do with the transport company alone. Production schedules, warehouse operations, customer delivery windows and even where businesses are located all influence what happens once a delivery has been completed.

Most people driving past a truck will never know whether it’s carrying a full load or an empty trailer, and chances are they’ll never think twice about it. Yet for the businesses behind the scenes, that difference shapes everything from operating costs to fleet capacity and customer service. In logistics, making the delivery is only part of the job. Finding a way to make the journey back count is where the real challenge begins.

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Freight Forwarding

SAFLA and AMIE SA Sign MoC to Advance South Africa’s Meat-trade Logistics

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Blurred image of a man moving goods in a cold-chain logistics warehouse

The South African Freight and Logistics Association (SAFLA) and the Association of Meat Importers and Exporters of South Africa (AMIE SA) have signed a Memorandum of Cooperation (MoC) to deepen collaboration on the logistics, port-operational and regulatory issues affecting South Africa’s meat trade.

SAFLA and AMIE SA will use the MoC to identify recurring constraints, exchange evidence and develop practical, solutions-focused proposals for engagement with government agencies and stakeholders. The partnership will support constructive dialogue on port operations, border processes, veterinary and sanitary requirements, market access, rail and road connectivity, and supply-chain resilience.

A United Voice to Find Practical Solutions

“Logistics is fundamental to food security, trade competitiveness and economic growth,” says Jonathan McDonald, Vice Chairman of SAFLA. “This MoC gives SAFLA and AMIE SA a stronger platform to speak with one informed voice, engage constructively with government agencies and work with them to resolve issues that affect cargo flow, costs and reliability. We are most effective when industry brings evidence, expertise and practical solutions to the table.”

Paul Matthew, CEO of AMIE SA, adds that improved collaboration between industry and government is essential if South Africa is to turn trade opportunities into measurable growth. “We have the product, the capability and markets that are ready to buy South African meat,” Matthew notes. “What is required is effective coordination: clear communication between national and provincial authorities, efficient certification and inspection processes, and a willingness to bring the private sector into the solution.”

For meat exporters, the ability to supply international customers consistently is crucial. Delays in market-access processes and veterinary approvals can cause buyers to source from alternative suppliers. Animal-health events remain a trade risk, underlining the importance of robust traceability, credible controls and internationally accepted approaches to regionalisation.

Matthew highlights that trade is not a zero-sum choice between exports and domestic affordability. “Export markets enable producers to obtain value for different cuts across the carcass. That improves overall carcass balance and can support a more sustainable, affordable domestic supply,” he says.

The MoC recognises that food safety and regulatory compliance are non-negotiable. Its purpose is to support processes that are rigorous, proportionate and consistently applied, while ensuring that avoidable administrative bottlenecks do not undermine trade, jobs or consumer access to protein.

AMIE SA estimates that South Africa exported approximately 81,000 tonnes of red meat, including beef, sheep and goat meat, worth around R63 billion between 2025 and May 2026, demonstrating the significant economic potential of the sector even amid disease-related and administrative constraints.

The freight-forwarding sector that enables this trade is itself substantial, with South Africa’s freight-forwarding market estimated to have generated approximately R81 billion in revenue in 2025. Freight forwarders also coordinate more than 80% of the country’s international trade, reinforcing the strategic importance of efficient, reliable logistics systems.

Room for Further Improvement

“Meat trade depends on logistics, predictable inspection and cargo-release processes, veterinary controls, and reliable access to international markets,” continues McDonald. “When these systems do not operate in concert, the consequences are felt by producers, importers, exporters, cold stores, transporters, processors, retailers and consumers.”

While there have been encouraging improvements in infrastructure and equipment in the Durban port, industry continues to confront operational pressure points, including cold-chain capacity, container handling, inspection coordination and release of consignments.

“Through industry engagement, communication and joint advocacy, SAFLA and AMIE SA intend to help convert recurring challenges into coordinated action,” concludes McDonald. “The associations believe that a unified industry voice, combined with respectful partnership with government, can improve the country’s logistics ecosystem, strengthen national supply-chain performance and support a competitive, resilient South African meat sector.”

Jonathan McDonald – Vice Chair of SAFLA, with Paul Matthew, CEO of AMIE SA

Vice Chair of SAFLA, John McDonald shaking hands with Paul Matthew, CEO of AMIE SA

Jonathan McDonald – Vice Chair of SAFLA, with Paul Matthew, CEO of AMIE SA

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Freight Forwarding

SAFLA Strengthens Regional Engagement with SARS Customs

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Blurred shot of a meeting in progress

On 14 July 2026, representatives of the South African Freight and Logistics Association (SAFLA) met in person with SARS Customs management teams in the Western Cape and Johannesburg to advance practical solutions for the freight forwarding and logistics sector.

The engagements build on SAFLA’s formal representation in SARS Customs stakeholder structures and are intended to create direct, practical channels between Customs and industry at regional level. The focus is on efficient trade processes, timely and transparent communication, responsible representation and consistent compliance.

“This is what practical partnership looks like,” says SAFLA Executive Officer Dave Logan. “We are not waiting for problems to accumulate. We are engaging SARS regionally, with clear agendas and evidence from members, so that issues can be addressed before they add avoidable time and cost to legitimate trade.”

Dave Logan, SAFLA Executive Officer

Western Cape Establishes a Structured Working Relationship

SAFLA’s Western Cape Working Group met the SARS Customs regional management team to present the Association’s national and regional model and agree on a structured engagement process.

SARS welcomed the platform and committed to monthly management meetings with the Working Group. It also indicated that broader stakeholder meetings involving customs brokers, shipping lines, depots and freight forwarders would be reinstated.

“SAFLA will continue to participate in quarterly Sea Modality structures and circulate meeting agendas in advance so that both sides arrive prepared to resolve clearly defined issues,” says SAFLA Vice President Jonathan McDonald. “The first formal management meeting is scheduled for 4 August 2026, with a broader stakeholder meeting expected later that month.”

Jonathan McDonald, SAFLA Vice President

“SARS is reviewing Western Cape Customs processes, operating practices and potential technology improvements. SAFLA members will be able to contribute evidence-based input on bottlenecks, inspection delays, communication gaps and the commercial cost of avoidable hold-ups,” McDonald adds.

This channel is particularly important for smaller operators, which have less capacity to absorb the cost of delays and repeated administrative escalation.

Regional Engagement Progresses in Johannesburg and KwaZulu-Natal

In Johannesburg, SAFLA representatives outlined the Association’s purpose and regional engagement model to SARS Customs. SARS indicated a willingness to meet monthly on Customs matters affecting Johannesburg, including Sea Modality issues.

As the relationship moves towards formalisation, SARS requested SAFLA’s stakeholder engagement documentation, confirmation of the Association’s recognition, an organisational chart and current membership numbers. These governance steps will support a durable, properly constituted relationship and inform engagement in other SARS regions.

SAFLA’s KwaZulu-Natal Working Group has meanwhile focused on engagement with Transnet National Ports Authority (TNPA) at the Port of Durban, as road congestion continues to affect access to terminals and depots.

“At a meeting on 24 July, the port manager outlined short- and long-term interventions being implemented. Road access remains a particular concern, including access to the port’s container terminals, the Island View (Cutler) Complex and Bulk Connections,” explains Dave Watts, a member of SAFLA’s KwaZulu-Natal Working Group.

SAFLA KZN Working Group Member Dave Watts

International Container Terminal Services  (ICTSI) assumed day-to-day operational responsibility for Durban Container Terminal Pier 2 in January 2026 under its partnership with Transnet.

“Regular engagement with management across Durban’s container terminals is continuing. At Durban Gateway Terminal, members are reporting limited truck-booking slots and considerable staging-area delays. High volumes, vessel bunching and equipment breakdowns are among the issues understood to be affecting performance,” Watts adds.

The KwaZulu-Natal Working Group also attended a regional SARS Customs meeting as an observer and is working to establish an ongoing relationship with regional Customs officials.

A Practical, Outcomes-Based Relationship

“These engagements show that both parties are willing to build practical, accountable working relationships focused on measurable outcomes. SAFLA’s role is to bring evidence, represent members with integrity and work alongside SARS on solutions that improve both trade facilitation and compliance,” McDonald says.

“SAFLA exists to give freight forwarders a credible voice, nationally and in every region where trade happens. We will keep engaging constructively and measure success by whether the issues raised translate into clearer processes and operational improvements,” he concludes.

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