DHL AI Algorithm makes E-fulfilment more effective

DHL Supply Chain is optimizing e-fulfillment for online shops with IDEA, its own plug and play software solution.  The IDEA software uses algorithmic analysis and data science to optimize picking routes and warehouse staff allocation.

IDEA was developed by DHL Supply Chain’s in-house team of engineers and solutions designers.  The COVID crisis has resulted in steadily growing online sales and in  many cases, orders have increased, but the size of shipments is smaller. New and more diversified product ranges means more stock keeping units for online retailers. Moreover, end customers expect fast, sometimes even same-day delivery with high transparency and traceability.

Overall, the IDEA algorithm can significantly improve order-picking processes in DHL-operated warehouses. The costs involved are comparatively low since the software, developed by DHL, is compatible with most traditional warehouse management systems and can be integrated easily into existing IT infrastructure. In its first commercial deployments, the solution has reduced distance travelled by warehouse employees by up to 50% and increased productivity of individual DHL locations by up to 30%.

DHL Supply Chain developed and designed the IDEA software solution specifically for use in e-fulfilment warehouses.