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Types of Transport Management Systems (TMS) & Their Applications.

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Transport management system

A Transport Management System (TMS) is a critical component of the modern world’s supply chain. It is designed to streamline many aspects of transportation logistics, such as route planning and optimisation, freight auditing, tracking, and performance monitoring.

TMS solutions vary widely, depending on the specific needs of the industry and business size. This article explores different types of TMS and their applications, providing examples to illustrate their usage in various scenarios.

The main objective of this article is to provide a way to decide which TMS is best for you and your company or business as TMS solutions are not universally applicable, and it’s important to find the one that aligns with your specific needs.

1. Full Truckload TMS

Full Truckload TMS is designed to manage the transportation of large quantities of homogeneous cargo that fills up an entire truck. Such a system is primarily used by businesses that have a high volume of goods to transport, such as manufacturing or wholesale businesses.

Example Use Case:

A furniture manufacturer might use a Full Truckload TMS to plan the transportation of their goods from the factory to various retail outlets. The TMS would optimise the routes for each truck to minimise travel time and fuel consumption, track the trucks in real time, and provide timely updates to the retail outlets about expected delivery times.

Who Officers This Type of TMS Service?

Descartes Systems Group is one of the leading providers of TMS solutions for managing full truckload shipments. Their systems provide comprehensive capabilities for route planning, optimisation, and real-time tracking.

2. Less Than Truckload (LTL) TMS

Less Than Truckload TMS is designed for shipping smaller quantities of goods that do not require a full truck. This type of TMS needs to handle more complex logistics, as it often involves consolidating multiple smaller shipments into a single truckload.

Example Use Case:

An e-commerce retailer might use an LTL TMS to manage their outbound logistics. For example, they could consolidate several orders going to the same region into a single truckload to reduce shipping costs. The TMS would manage the consolidation process, plan the best routes, and track the shipments until they are delivered to the customers.

Who Officers This Type of TMS Service?

Globaltranz, a company that specialises in LTL freight management. They provide a TMS that simplifies the process of consolidating multiple smaller shipments into a single truckload.

3. Parcel TMS

Parcel TMS is designed for managing the shipment of small packages, typically in the context of direct-to-consumer deliveries. This type of TMS often integrates with courier services and provides detailed tracking information for each parcel.

Example Use Case:

For instance, an online electronics store might use a Parcel TMS to manage its shipping process. When a customer places an order, the TMS would select the most cost-effective courier service, generate a shipping label, and track the parcel until it is delivered to the customer. The TMS would also handle return logistics in case of returns or exchanges.

Who Officers This Type of TMS Service?

Pitney Bowes is a well-known provider of parcel management solutions. Their SendPro Enterprise is a cloud-based TMS solution designed to simplify the process of sending parcels through various courier services.

4. Multimodal TMS

Multimodal TMS is designed to manage logistics involving multiple modes of transportation, such as road, rail, air, and sea. This type of TMS is typically used by businesses involved in international trade.

Example Use Case

Consider a global automotive company that sources components from various parts of the world and assembles them in a central location. They might use a Multimodal TMS to manage the logistics of transporting these components.

The TMS would plan the most efficient route for each shipment, considering the various modes of transportation, customs procedures, and international regulations. It would also provide real-time tracking of each shipment, alerting the company to any delays or issues.

Who Officers This Type of TMS Service?

Infor is a global leader in enterprise software and offers a multimodal TMS that is designed to handle complex international logistics involving multiple modes of

5. Cloud-Based TMS

Cloud-based TMS is a type of system that is hosted on the cloud, offering scalability and flexibility. It is accessible from anywhere and usually offers a subscription-based pricing model, making it a cost-effective solution for small and medium-sized businesses.

Example Use Case

For instance, a start-up food delivery service might use a Cloud-Based TMS to manage its delivery operations. The TMS would optimise delivery routes based on real-time traffic information, assign deliveries to drivers, and provide real-time tracking information to the customers. As the business grows, it can easily scale up its TMS to handle more deliveries without any significant upfront investment.

Who Officers This Type of TMS Service?

Kuebix provides a cloud-based TMS that offers a wide range of capabilities, including route planning and optimisation, carrier selection, and real-time tracking. Their system is designed to scale with the needs of the business, making it a good choice for small to medium-sized businesses.

The type of TMS a business uses depends on its specific needs. The right TMS for you and your company can drastically improve transportation efficiency, reduce costs, and enhance customer service, making it an amazing tool to have to work for you in today’s competitive business environment.

Final Thoughts

Ultimately the type of TMS a company uses depends on its specific needs. The right TMS for one company may not be the right one for your company.

Having said that, the effective use of the right TMS for you can drastically improve transportation efficiency, reduce costs, and enhance customer service, making it an invaluable tool in today’s competitive business environment.

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Freight Forwarding

Why Empty Kilometres Are Still One of Logistics’ Biggest Challenges

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Model freight truck on a stock chart

Next time you’re driving on the N3, take a look at the trucks around you. Some will be carrying supermarket stock, vehicle components or building materials. Others, despite looking exactly the same, won’t be carrying anything at all.

Their deliveries have already been completed, and they’re making the journey back with an empty trailer.

For the average motorist, it probably goes unnoticed. For the logistics industry, it’s one of the biggest challenges on South Africa’s roads.

Every kilometre still costs money. The truck still burns fuel, the tyres continue to wear, the driver is still on the clock and the vehicle is unavailable for another job. The only thing that’s missing is the load.

The Delivery Might Be Finished, But the Trip Isn’t

Dropping off the last pallet doesn’t mean the day’s work is over.

As soon as a truck is unloaded, the focus shifts to the next journey. Ideally, there’s another load waiting nearby. If there is, the vehicle keeps moving and continues earning revenue. If not, it heads back empty, ready for its next assignment.

That might not sound like a major issue, but think about it across hundreds of trucks travelling every day. What looks like the occasional empty trailer quickly becomes thousands of kilometres where expensive equipment is moving without transporting a single product.

Empty Space Comes at a Cost

It’s easy to assume empty kilometres are mainly about fuel, but the impact runs much deeper.

Every trip still adds wear to the truck. Drivers still spend hours on the road. Maintenance schedules don’t change simply because the trailer is empty. More importantly, every truck travelling without freight is capacity that could have been used somewhere else.

In an industry where margins are often tight, getting more from the fleet you already have is usually far more valuable than simply adding another vehicle.

There’s No Simple Fix

If reducing empty kilometres were easy, the problem would have disappeared years ago.

A return load isn’t always available where a delivery ends. Customer collection times may not line up. Warehouses have different operating hours. Production schedules change. Sometimes the next load is simply too far away to make commercial sense.

That’s why transport planners spend so much time looking beyond individual deliveries. They’re constantly trying to connect one journey to the next, finding opportunities to keep trucks loaded for as much of the day as possible.

Technology has made that easier, but it hasn’t replaced experience. Knowing where freight is moving, understanding customer operations and building strong relationships across the supply chain still play a huge role in making those decisions.

Every Journey Counts

Whether a truck returns with another load often has very little to do with the transport company alone. Production schedules, warehouse operations, customer delivery windows and even where businesses are located all influence what happens once a delivery has been completed.

Most people driving past a truck will never know whether it’s carrying a full load or an empty trailer, and chances are they’ll never think twice about it. Yet for the businesses behind the scenes, that difference shapes everything from operating costs to fleet capacity and customer service. In logistics, making the delivery is only part of the job. Finding a way to make the journey back count is where the real challenge begins.

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Freight Forwarding

SAFLA and AMIE SA Sign MoC to Advance South Africa’s Meat-trade Logistics

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Blurred image of a man moving goods in a cold-chain logistics warehouse

The South African Freight and Logistics Association (SAFLA) and the Association of Meat Importers and Exporters of South Africa (AMIE SA) have signed a Memorandum of Cooperation (MoC) to deepen collaboration on the logistics, port-operational and regulatory issues affecting South Africa’s meat trade.

SAFLA and AMIE SA will use the MoC to identify recurring constraints, exchange evidence and develop practical, solutions-focused proposals for engagement with government agencies and stakeholders. The partnership will support constructive dialogue on port operations, border processes, veterinary and sanitary requirements, market access, rail and road connectivity, and supply-chain resilience.

A United Voice to Find Practical Solutions

“Logistics is fundamental to food security, trade competitiveness and economic growth,” says Jonathan McDonald, Vice Chairman of SAFLA. “This MoC gives SAFLA and AMIE SA a stronger platform to speak with one informed voice, engage constructively with government agencies and work with them to resolve issues that affect cargo flow, costs and reliability. We are most effective when industry brings evidence, expertise and practical solutions to the table.”

Paul Matthew, CEO of AMIE SA, adds that improved collaboration between industry and government is essential if South Africa is to turn trade opportunities into measurable growth. “We have the product, the capability and markets that are ready to buy South African meat,” Matthew notes. “What is required is effective coordination: clear communication between national and provincial authorities, efficient certification and inspection processes, and a willingness to bring the private sector into the solution.”

For meat exporters, the ability to supply international customers consistently is crucial. Delays in market-access processes and veterinary approvals can cause buyers to source from alternative suppliers. Animal-health events remain a trade risk, underlining the importance of robust traceability, credible controls and internationally accepted approaches to regionalisation.

Matthew highlights that trade is not a zero-sum choice between exports and domestic affordability. “Export markets enable producers to obtain value for different cuts across the carcass. That improves overall carcass balance and can support a more sustainable, affordable domestic supply,” he says.

The MoC recognises that food safety and regulatory compliance are non-negotiable. Its purpose is to support processes that are rigorous, proportionate and consistently applied, while ensuring that avoidable administrative bottlenecks do not undermine trade, jobs or consumer access to protein.

AMIE SA estimates that South Africa exported approximately 81,000 tonnes of red meat, including beef, sheep and goat meat, worth around R63 billion between 2025 and May 2026, demonstrating the significant economic potential of the sector even amid disease-related and administrative constraints.

The freight-forwarding sector that enables this trade is itself substantial, with South Africa’s freight-forwarding market estimated to have generated approximately R81 billion in revenue in 2025. Freight forwarders also coordinate more than 80% of the country’s international trade, reinforcing the strategic importance of efficient, reliable logistics systems.

Room for Further Improvement

“Meat trade depends on logistics, predictable inspection and cargo-release processes, veterinary controls, and reliable access to international markets,” continues McDonald. “When these systems do not operate in concert, the consequences are felt by producers, importers, exporters, cold stores, transporters, processors, retailers and consumers.”

While there have been encouraging improvements in infrastructure and equipment in the Durban port, industry continues to confront operational pressure points, including cold-chain capacity, container handling, inspection coordination and release of consignments.

“Through industry engagement, communication and joint advocacy, SAFLA and AMIE SA intend to help convert recurring challenges into coordinated action,” concludes McDonald. “The associations believe that a unified industry voice, combined with respectful partnership with government, can improve the country’s logistics ecosystem, strengthen national supply-chain performance and support a competitive, resilient South African meat sector.”

Jonathan McDonald – Vice Chair of SAFLA, with Paul Matthew, CEO of AMIE SA

Vice Chair of SAFLA, John McDonald shaking hands with Paul Matthew, CEO of AMIE SA

Jonathan McDonald – Vice Chair of SAFLA, with Paul Matthew, CEO of AMIE SA

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Freight Forwarding

SAFLA Strengthens Regional Engagement with SARS Customs

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Blurred shot of a meeting in progress

On 14 July 2026, representatives of the South African Freight and Logistics Association (SAFLA) met in person with SARS Customs management teams in the Western Cape and Johannesburg to advance practical solutions for the freight forwarding and logistics sector.

The engagements build on SAFLA’s formal representation in SARS Customs stakeholder structures and are intended to create direct, practical channels between Customs and industry at regional level. The focus is on efficient trade processes, timely and transparent communication, responsible representation and consistent compliance.

“This is what practical partnership looks like,” says SAFLA Executive Officer Dave Logan. “We are not waiting for problems to accumulate. We are engaging SARS regionally, with clear agendas and evidence from members, so that issues can be addressed before they add avoidable time and cost to legitimate trade.”

Dave Logan, SAFLA Executive Officer

Western Cape Establishes a Structured Working Relationship

SAFLA’s Western Cape Working Group met the SARS Customs regional management team to present the Association’s national and regional model and agree on a structured engagement process.

SARS welcomed the platform and committed to monthly management meetings with the Working Group. It also indicated that broader stakeholder meetings involving customs brokers, shipping lines, depots and freight forwarders would be reinstated.

“SAFLA will continue to participate in quarterly Sea Modality structures and circulate meeting agendas in advance so that both sides arrive prepared to resolve clearly defined issues,” says SAFLA Vice President Jonathan McDonald. “The first formal management meeting is scheduled for 4 August 2026, with a broader stakeholder meeting expected later that month.”

Jonathan McDonald, SAFLA Vice President

“SARS is reviewing Western Cape Customs processes, operating practices and potential technology improvements. SAFLA members will be able to contribute evidence-based input on bottlenecks, inspection delays, communication gaps and the commercial cost of avoidable hold-ups,” McDonald adds.

This channel is particularly important for smaller operators, which have less capacity to absorb the cost of delays and repeated administrative escalation.

Regional Engagement Progresses in Johannesburg and KwaZulu-Natal

In Johannesburg, SAFLA representatives outlined the Association’s purpose and regional engagement model to SARS Customs. SARS indicated a willingness to meet monthly on Customs matters affecting Johannesburg, including Sea Modality issues.

As the relationship moves towards formalisation, SARS requested SAFLA’s stakeholder engagement documentation, confirmation of the Association’s recognition, an organisational chart and current membership numbers. These governance steps will support a durable, properly constituted relationship and inform engagement in other SARS regions.

SAFLA’s KwaZulu-Natal Working Group has meanwhile focused on engagement with Transnet National Ports Authority (TNPA) at the Port of Durban, as road congestion continues to affect access to terminals and depots.

“At a meeting on 24 July, the port manager outlined short- and long-term interventions being implemented. Road access remains a particular concern, including access to the port’s container terminals, the Island View (Cutler) Complex and Bulk Connections,” explains Dave Watts, a member of SAFLA’s KwaZulu-Natal Working Group.

SAFLA KZN Working Group Member Dave Watts

International Container Terminal Services  (ICTSI) assumed day-to-day operational responsibility for Durban Container Terminal Pier 2 in January 2026 under its partnership with Transnet.

“Regular engagement with management across Durban’s container terminals is continuing. At Durban Gateway Terminal, members are reporting limited truck-booking slots and considerable staging-area delays. High volumes, vessel bunching and equipment breakdowns are among the issues understood to be affecting performance,” Watts adds.

The KwaZulu-Natal Working Group also attended a regional SARS Customs meeting as an observer and is working to establish an ongoing relationship with regional Customs officials.

A Practical, Outcomes-Based Relationship

“These engagements show that both parties are willing to build practical, accountable working relationships focused on measurable outcomes. SAFLA’s role is to bring evidence, represent members with integrity and work alongside SARS on solutions that improve both trade facilitation and compliance,” McDonald says.

“SAFLA exists to give freight forwarders a credible voice, nationally and in every region where trade happens. We will keep engaging constructively and measure success by whether the issues raised translate into clearer processes and operational improvements,” he concludes.

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