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Management

29 Key Trends That Will Impact the Logistics Industry Over the Next Few Years

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During the past two years over 20,000 logistics professionals and technology experts shared their opinions and views on the future of the industry whilst visiting the DHL Innovations Center. After consolidating the findings the Logistics Trend Radar was updated.  This dynamic strategic foresight tool may be used to identify current and potentially future trends.

View the interactive Tech Radar

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Management

PwC quits as auditor of Lucky Star-owner Oceana amid ‘strained’ relationship

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PwC has resigned as external auditor of Oceana because of a “strained” relationship with the company, and a lack of transparent communication with the board, amid a tumultuous period at the troubled fisheries and logistics group.

At the last annual general meeting, shareholders holding 38% of Oceana’s shares voted against retaining PwC as the group’s auditors. Oceana was meant to consult with shareholders on the reappointment of PwC on Monday, but instead announced on the day that PwC had resigned.

“Shareholders are now advised that late afternoon, Friday (…) PwC resigned as auditors of the group with immediate effect in respect of the audit of the financial year ending September 2022.”

Oceana said PwC said this was “due to their assessment of significant doubt as to whether there was objective and transparent communication between the board and PwC given the strained relationship, which they assert constituted a significant impairment of their independence.”

Oceana was looking at alternatives to PwC, and discussions with another of the big four auditing firms were progressing.

Monday’s meeting will still go ahead in order to provide shareholders a chance to engage with Oceana’s audit committee.

Oceana owns canned fish brand Lucky Star and also has a presence in other global markets where it sells fishmeal, fish oil and fish. It also owns a logistics company specialising in cold storage and transport of products such as fish, fruit and vegetables, poultry and meat.

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Management

Smarter business practices for the world today

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Times are changing quicker than ever and for businesses, it may be difficult to keep up in some respects. It’s important to prioritize collaboration, innovation, adaptability. AI automated machinery learning capabilities, quick insights, customisation, and hybrid deployment support, make it possible for you to reach beyond your means.

1 – Prioritise the value of automation

Majority of business leaders agree that there’s a need to enable process automation, to thrive in a pandemic world. Losing 8 hours a week on manual tasks is no longer cutting it. This often leads to bottlenecking and unhappy employees, that are exiting their workplaces because of mundane, tedious tasks, that leave them vulnerable to burnout and disempowerment.

Organisations can now work less and get more done, by automating everyday administerial tasks with various tools. Data collection and reporting, communication, employee and client onboarding, approvals, and sign-offs can become both convenient and visible across the business. Empower your team to have more time on their hands for more high-value and strategic goals.

2 – Move at the speed of change, using data

Analytics are more critical than ever. Industries are changing, customers and buying behaviours are changing and so is your business. The only way you can stay ahead and build competency is to use real-time business data analytics, that will indicate and interpret every transformation and activity in your business.

Unifying data will help you discover hidden insights, make calculated decisions, and take informed and empowered actions, to move you closer to your vision. 

3 – Build your own solutions

The time to innovate fast is here. Not all consultants and IT specialists will know what you need at the exact time you need it, but you do. 

The magic lies in programmatically interacting with your data and metadata, creating components, applying business logic, creating custom connectors, and integrating with external data. Turn your ideas into action by creating a solution for you. 

4 – Chatbot your way to greater customer satisfaction

While emails are not a thing of the past and remain relevant, there are other ways to modernise how you engage with your customer and employees, without the need to be on the receiving end. You can now transform and enrich your customer’s experiences with Power Virtual Agents, personalising responses and customer status updates.

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Logistics

New DHL Global Forwarding Investment Into Johannesburg Facility

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While it is much to early to fully grasp the economic impact of the current Covid-19 pandemic DHL has invested R127-million in a new 13 000 m2 facility.  Twice the size of its current set-up and located next to the OR Tambo International Airport aimed at cementing its position within South Africa.

This new facility will consist of a 10 000 m2 warehouse that enables DHL Forwarding consolidation on all customer warehousing requirements. It will also boast will an exclusive and specialized cold chain facility that consists of three adjustable temperature-controlled refrigerators geared to handle life science and healthcare products in and out of South Africa.

The warehouse is also able to support other value-added services including cross-docking, storage for air, ocean, and road freight services, as well as a platform for breakbulk cargo.  The customised built on the world-class specification with the location only a short distance from the airport and arterial thoroughfares and upcoming industrial parks, will make this new facility a complete game changer for DHL within the country.

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