We have had a few questions on how refunds and returns work on the SPAR2U app. Below are some answers on how to get a refund and return items on the SPAR2U app.
How Do Refunds Work on SPAR2U?
If an item is out of stock, it will be removed from your order, shown on your final invoice, and refunded automatically. Refunds, including those for cancelled orders, usually reflect within 7–14 working days. If your refund hasn’t reflected after 14 working days, please check with your bank first.
If you still need help, complete the contact us form and our customer support team will look into it and get in touch.
How Can I Get a Refund or Exchange My Items?
If you’re unhappy with the goods you received, you can return them for an exchange or refund.
Simply visit the store you purchased them from for assistance, or complete the contact us form on our website and our customer support team will be in touch to help.
If you have any further questions or need to download the app go to https://www.spar.co.za/spar2u